7
1
10
Manajemen dan Strategi Kepuasan Pelanggan
Fandy Tjiptono & Anastasia Diana
Primary Author
mixed material
9786230129391
Yogyakarta
CV ANDI OFFSET
2022
STRATEGII.PNG.PNG
Strategi Pemasaran :
Prinsip & Penerapan
FANDY TJIPTONO
Primary Author
mixed material
9786230102295
Yogyakarta
Penerbit ANDI
2019
cover_strategi_pemasaran_prinsip_penerapan.jpg
Perpajakan Teori & Praktik Berdasarkan Aturan Terbaru
Yustinus Prastowo,Fandy Tjiptono
Primary Author
mixed material
9786230139086
Yogyakarta
Penerbit ANDI
2024
pajak_baru.PNG.PNG
Service, Quality & Customer Satisfaction
FANDY TJIPTONO
Primary Author
Gregorius Chandra
Additional Author
mixed material
9786230103032
Yogyakarta
Penerbit ANDI
2019
cover_service_quality_customer_satisfaction.jpg
Kepuasan Pelanggan Konsep, Pengukuran dan Strategi
Fandy Tjiptono & Anastasia Diana
Primary Author
mixed material
9786230101946
Yogyakarta Bagian Penerbitan
ANDI (Anggota IKAPI)
2019
Perpajakan Teori Dan Praktik Berdasarkan Aturan Terbaru
Yustinus Prastowo,Fandy Tjiptono
Primary Author
mixed material
9786230139086
Yogyakarta Bagian Penerbitan
Andi Andi Offset
2024
pajak_baru.PNG.PNG
SERVICE Management Mewujudkan layanan prima
FANDY TJIPTONO
Primary Author
mixed material
9792905090
Yogyakarta
ANDI
2008